Stay Well

Cleanliness & COVID-19 FAQs

While the health and safety of our guests has always been a top priority, when you return to The Sarasota Modern you will find that we’ve made a number of enhancements - from offering remote check-ins to new cleaning protocols for guest rooms, common areas and high-touch surfaces; along with new options for dining.

 

Is the Sarasota Modern Hotel open?

  • Yes, we are open and look forward to hosting you soon.

 

Did anything change with Checking in & out?

  • Our Mobile App can be utilized to check in and out

  • Queuing through floor decals and stanchions

  • Signage throughout the lobby reminding all guests about physical distancing requirements.

  • Front desks will have temporary physical barriers such as Plexiglas installed for added protection

  • Hand Sanitizer Dispenser will be available in the lobby

  • During check-in, guests are provided COVID-19 information with hotel policies regarding distancing and personal protective equipment.

  • Contactless check-out now available via email.

 

What is the Sarasota Modern current cancellation policy?

We remain committed to offering you flexible booking and cancellation options. Given these unique circumstances we are making adjustments to booking policies:

  • Government Restriction Regions. In regions affected by government-issued travel restrictions, we will continue to waive change fees or offer full cancellation with refunds.

  • For guests with existing reservations for any future arrival date, including reservations with pre-paid rates that are typically more restrictive, we will allow full changes or cancellation without a charge up to 24 hours prior to arrival,* as long as the change or cancellation is made by July 5, 2020. Please note that any changes to existing reservations will be subject to availability and any rate differences.

  • For guests making new reservations for any future arrival date, including reservations with pre-paid rates, between today and July 5, 2020, we will allow the reservation to be changed or cancelled at no charge up to 24 hours before your scheduled arrival date.* Please note that changes to the reservation will be subject to availability and any rate differences.

 

Have your public spaces, such as your lobby, changed?

We have increased our staffing of public area attendants to support increased frequency of cleaning surfaces, with EPA approved cleaning agents. We have modified the placement of furniture to support our Social Distancing protocol and we ask all guests to leave a minimum of 6 feet of distance between one another for their protection and the protection of others. Hand Sanitizer stations are available throughout the property.

What is the Sarasota Modern doing to assist guests with staying clean and safe?

We have taken the following steps to maintain the highest level of cleanliness and hygiene:

  • Our hotel teams are receiving ongoing briefings and enhanced operating procedures

  • We have increased the frequency of cleaning of all public areas (including the lobby, elevators, door handles, public bathrooms, etc.)

  • We have increased the deployment of antibacterial hand sanitizers in all public areas.

  • Integration of text messaging engagement platforms are available for contactless requests and inquiries.

What has the Sarasota Modern changed in regards to guest room housekeeping? 

  • In-room housekeeping service will not be provided during your stay for the safety of our employees as well as our guests

  • Additional linens, towels and toiletries are available by contact free delivery by contacting the Front Desk.

  • Rigorous cleaning and sanitizing protocols will be used to clean guest rooms.

  • Decluttering of guestroom and removal of reusable items from guest rooms including, but not limited to coffee service, minibar offerings, iron, ironing board, collateral, pen, paper, and directories.

Is the Sarasota Modern fitness center open?

Yes, the fitness center is currently open and Social Distancing is required.  We do require guests to sign up for time allotments.

What are my dining options at Sarasota Modern?

The Pool Bar is open Wednesday to Sunday with limited hours and weather contingent and is serving pre-packaged foods and assorted snacks.

Our pool bar seating has been redesigned to incorporate plenty of space for social distancing protocols.  We’ve increased frequency of cleaning and disinfecting, added the use of face coverings by our staff and new menu presentation protocols.

  • Grab ‘N Go items are available in the pool bar Wednesday- Sunday and at the Front Desk Mondays and Tuesdays.
  • In Room coffee makers have been removed from the rooms.

 

Are there Grab & Go Food and Drinks available at Sarasota Modern?

  • Snacks & beverages for purchase are available at the Front Desk

  • Beer and Wine is available for purchase in the Front Desk

Do your guest rooms have mini refrigerators? 

Yes, all guest rooms have mini refrigerators that are sanitized before each guests stay.

 

Has anything changes with Meetings & Events?

Our meetings and events teams will collaborate with planners to reimagine their meetings with new meeting set ups, food service protocols and meeting specific options. 

 

Is Sarasota Modern offering any room discounts for Essential Workers?

Yes, we are. Please contact us directly to learn more about the special rate available.

 

Other things I might want to know prior to arrival or during my stay?

The Fitness Center is open 24/7 – we do require guests to sign up for time slots

  • The pool is open daily from 7am-9pm and Social Distancing is required

  • Per Florida and local government executive orders Face Masks are required for all residents and visitors when in public spaces.  Please visit The City of Sarasota's COVID-19 website for the most up-to-date regulations.

 

Enjoy your time at the Sarasota Modern and please let us know if there is anything we can do to make your experience even better. Be well.

We look forward to seeing you soon!