Privacy Policy

The Sarasota Modern, managed by Oliver Hospitality Management (“Oliver,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect personal information when you interact with us online and on property.

This Policy applies to information collected through our websites, online forms, reservation and guest systems, Wi-Fi network (if offered), email communications, social media interactions we manage, and on-property services.

1) Personal Information We Collect

Information you provide to us

We may collect personal information when you provide it directly to us, including when you:

• Make or manage a reservation
• Contact us by phone, email, or through an online form
• Sign up for emails or promotions
• Participate in surveys, focus groups, events, or giveaways
• Use on-property services (such as concierge requests or other guest services)

Examples of personal information we may collect include:

• Name, email address, phone number, mailing address
• Reservation details and stay preferences
• Communications and requests you send to us
• Account credentials if you create an online account (username and password)
• Information you choose to share through social media activities, giveaways, or events connected to Oliver (as permitted by your settings and permissions)

Payments

If you make a purchase or reservation requiring payment, we collect information needed to process your transaction (often through a third-party payment processor).

Security and on-property recording

We may use closed circuit television and other security measures in public areas of the property that may capture images of guests and visitors for security and investigative purposes.

Sensitive information

Oliver does not generally collect sensitive information unless you choose to provide it. Any health-related information you provide is used only to serve you better and meet your needs.

2) How We Collect Information

Personal information may be collected when you provide it to us in person, over the phone, by email, through online forms, when making a reservation, or when logging onto our Wi-Fi network (if available).

If you submit an email address for subscription or updates, we will only add you when you indicate you want to receive communications. We do not sell or rent our email lists.

We may also use third parties to help verify or supplement contact details based on information you provide (for example, matching a name and postal address to an email address).

3) Cookies and Similar Technologies

We may use cookies and similar technologies to support site functionality, improve the website experience, understand usage, and support marketing. You can manage cookies through your browser settings. If you disable cookies, some site features may not function properly.

4) How We Use Personal Information

We use personal information to:

• Provide hotel services and fulfill reservations
• Communicate about your stay, requests, or inquiries
• Improve our services, including through surveys or research
• Send promotional communications when you opt in, and honor opt-out requests
• Maintain safety and security at the property
• Comply with legal obligations and enforce our terms and policies

5) How We Share Personal Information

We may share personal information as needed to deliver services and operate the hotel, including with:

• Affiliates and service providers who support reservations, operations, IT, marketing, and guest services
• On-property and third-party service partners you engage in connection with your stay (such as transportation or activity providers)
• Professional advisors (accountants, auditors, lawyers) under confidentiality obligations
• Law enforcement, emergency responders, and legal or regulatory authorities when required or appropriate
• A successor entity in connection with a merger, sale, consolidation, liquidation, or transfer of assets

Third parties receiving personal information from us are contractually restricted from using it for purposes outside what we specify.

6) Information Security

We use commercially reasonable safeguards to protect personal information. Reservation information is stored in secure databases, and online transactions use protections such as SSL encryption where supported by your browser.

Please do not send sensitive information (including payment card numbers) by email. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7) Promotional Emails and Opt-Out

If you prefer not to receive promotional and marketing communications, you can opt out by using the unsubscribe link in our emails or by sending an opt-out request to the address provided in the message. We will update your preferences as soon as reasonably practical.

8) Links to Third-Party Sites

Our website may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before submitting personal information.

9) Children

Our websites are not intended for children, and we do not knowingly solicit or collect personal information from individuals under 18.

10) Applicable Law and California Notice

Our websites are United States websites and are subject to U.S. law and applicable state law. California residents may have the right to request certain information about disclosures of personal information for direct marketing purposes, as provided under applicable law.

11) Changes to This Policy

We may modify this Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after changes means you accept the updated Policy.

12) Contact Us

If you have questions about this Policy or how we collect and use personal information, contact:

Email: [email protected]
Mail:
Oliver Hospitality Management
217 6th Ave N, Suite 43807
Nashville, TN 37219